RETURN POLICY:
Perfect conditioned returns can be fully refunded minus a restocking fee. This includes the price of your original payment for the product and taxes. To return an item you must either call our office at 419-596-5298 or email sandridgex@bright.net. All online purchase returns will be charged with a 15% restocking fee. The restocking fee will be taken out of the refund when we process the request. The refund will be credited back to your credit card once we receive the returned item. It is your responsibility to pay the shipping cost on any returned items. Labels will not be provided by us. Returns may be mailed to Sand Ridge Excavating 20251 Rd. I 17 Cloverdale, Ohio 45827.
TERMS OF SERVICE:
Sand Ridge Excavating sells pond supplies to any customer within the United States. There is no minimum order that customers must purchase. Shipping is charged at face value based on the shipping company’s prices. When an item is received it is essential to check for any damages so we or the shipper can settle any disputes. If an item is damaged it is advised to take pictures before and after you open the box so we can tell if it is legitimate. We reserve all rights to alter prices without notice. When an order is placed the payment will be taken out of the purchaser’s credit card before we ship any products.
PRIVACY POLICY:
All personal information collected through our website is used for important tasks. Phone numbers and email addresses are contact information just in case something happens and we must contact you. If your email is submitted to our mailing list it will be used by us to send promotional pages. Addresses are used by us to ship products to your desired location and to send billing information. All personal information is safe and is never used for anything more than stated above.